Last updated: March 2026

Processing Time

Orders are processed within 1–3 business days. You will receive a confirmation email once your order has shipped.

Shipping Methods & Timeframes

We offer standard and expedited shipping options. Standard shipping typically takes 5–7 business days within the United States. International shipping times may vary.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.

International Orders

International customers may be subject to customs duties and taxes, which are the responsibility of the recipient.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info@luminosa-skincare.com within 7 days of the expected delivery date.